Awesome and unique job - Customer Service Representative MGE Energy Employee Review

5.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Super helpful and friendly environment, although remote. Everyone was still ready and willing to help!

Cons

Constant changes in the gas prices that we as a company couldn’t control, so lots of angry customers. Nothing we could do but give crappy advice to customers on how to save on gas/electricity

Explore other reviews about MGE Energy

5.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Responsibility, Trust, Collaboration, Customer Focused Centered, Strong leadership, Hybrid

Cons

Under staffed, lack of processes

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