Pretty much everything.
- Terrible training (expects us to know everything from procedure documents instead of proper training)
- High expectation (expects tellers to handle everything including cross-selling for the banker when it's not our job to do so)
- Management is very petty. So petty that they watch over the glassdoor review and gets upset when something slightly bad is posted. Then they have one of the current employees post a fake "good" review to boost it back up when it's all a lie.
- High turnover rates so extra workload is pushed to remaining workers. Company takes forever to hire replacement and sometimes doesn't hire at all while expecting remaining workers to pick up extra tasks.
- Awful schedule due to the 7 to 7 drive-through time and Saturday shifts.
- Company is very old school/old fashion.
- Technology and method are outdated.
- Career opportunity only exist when people leave or gets promoted to another location but not all opportunities are available since it's location based.
- Bad employees goes under the radar while given high pay because they've been there for a long time. Good employees are punished with more work and higher expectations with low pay. Tellers earn $19/hr while other banks/credit unions are offering $22-23/hr nowadays. Stop trying to convince current workers that it's "competitive pay".
- Some location doesn't allow sitting down because it's "unprofessional".
