Pros
At the beginning it was decent but everything changes every single day and they wonder why so many people quit
Cons
We have trim and planners for a reason. It’s now office managers job to treatment plan on top of all of the other job duties we are supposed to be doing a response before every single day. We run an entire office. And now the doctors are going to be in charge. They are in charge of firing, writing staff up. Managing the schedule. But yet they don’t have to drive to Dallas every Monday for the manager meeting. The doctors treat us like dog poo because every single one of them is in charge now. I’m not sure what the point of an office manager is. We do everything but yet are being threatened by doctors. And treatment planning. And checking in and out. Almost every single manager is getting together wanting to quit because we have to do every single thing and we are not getting compensated for it. I worked hard to become an office manager. I am not a treatment planner. I have the worst doctors who are mean degrading bullies. But guess what they make the company money so nobody wants to do anything about it. Meant dentistry is turning into Monarch. I do not wish this job up on anybody who is actually trying to make a career out of it. If you were in high school looking to make a paycheck, be treated like dirt, travel all the time, have everybody Ignore what you need for your office then this is the job for you. Nothing is stable, nothing is set in stone, you are promised raises and never received them, everybody quits and then they hire worse staff and before. Oh and we have an entire call center but it’s our jobs now to answer every single phone call the office. I guess if you wanted to sit in an office and not answer phones apply for the call center position. Oh one more thing that’s a con, we also our schedulers for Oral surgery and orthodontics. They have their own staff and phones but it’s a requirement that we do it on top of absolutely everything else.