You get what you give - Account Coordinator MMGY Global Employee Review

Thank you for taking the time to share your perspective. We appreciate your candor and are glad to hear that you've built meaningful relationships with colleagues during your time at MMGY Global. It's clear from your comments that you're feeling frustrated and disconnected from leadership, and we take that feedback seriously. We also recognize that employees do not always have visibility into every business decision, strategic discussion, or future plan. As a result, perspectives on these topics can vary based on individual experiences and the information available to them. You also mention concerns about communication and responsiveness to feedback. We recognize that employees may not always agree with decisions that are made, but we believe constructive dialogue is important. We also recognize that not every employee will be aware of every initiative, conversation, or action taking place across the organization. Our leadership teams continue to focus on supporting our people, clients, and long-term business success, even when that work may not always be immediately visible. As for our responses to reviews, you noted that some themes in our responses may sound familiar. That's often because the concerns raised are similar, and there are only so many ways to thoughtfully acknowledge feedback while respecting employee privacy and avoiding discussions of confidential business matters in a public forum. That does not mean the feedback is ignored. We read every review, share themes and insights with leadership, and consider that feedback alongside input gathered through other channels across the organization. This includes our new employee engagement platform, which is intended to help us better understand employee sentiment and identify opportunities to improve the employee experience. Feedback gathered from employees has helped inform a number of changes over time, including updates to our flexibility policies, benefits offerings, and other aspects of the employee experience. While not every suggestion can be implemented, employee feedback has influenced meaningful changes over time, and we remain committed to listening, learning, and evolving as an organization. We encourage employees to share concerns through a variety of channels, including conversations with their manager, HR representative, or COE leader. Open dialogue helps ensure concerns can be discussed with the appropriate context and information, and we welcome the opportunity to better understand different perspectives. Thank you for your contributions to MMGY Global and for taking the time to share your thoughts.