Disappointed and Broken - Anonymous employee MMGY Global Employee Review

1.0
Aug 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I could say something positive.

Cons

MMGY exists strictly through M&A's, and I was unfortunate enough to live through part of this ongoing, never-ending process. Many smaller agencies were swept under the wing (ahem, sold, because why not) of the "leading integrated marketing communications company focusing solely on travel, you know like Ketchum or Ogilvy..." and the fallout was incredibly unpleasant. I found myself in uncomfortable situations with management repeatedly, and as "we continued to grow as a family" and pretend nothing was beyond awful, every aspect of my job became increasingly unbearable. I was originally excited that they could offer several opportunities to everyone beyond what their initial job descriptions entailed, but they showed their true colors within the first three weeks - red flags left and right; from HR to the strange surprise gatherings they forced on us, to the public and petty fights among partners and *key* personnel. I tried to have solution oriented conversations. I tried to productively express what was or was not working for myself and my colleagues. I've never seen a management team as ignorant as this one - calling agency wide video conferences at disgusting hours of the day across their worldwide offices - only to sit around for three hours touting how amazing they are while each person in each office is exchanging side looks and texts about how depressed they are to be there (which was also visible across the video conference). If you want to feel empowered, this is not the place for you. If you want to be in a collaborative environment, not for you. If you want to grow, in any capacity - again, not for you. This company - regardless of the office or "channel" you're in - will beat you down. Leadership is incredibly inappropriate and tosses around accusations and rumors casually. They are also incredibly confrontational and then pretend as if they never were. They'll force you to watch a video on harassment, and then harass you - and the worst part is that they don't even really know they're doing it. If you're considering applying for a job within any of the brands under MMGY (MMGY, Myriad, NJF, DK whatever, whatever, whatever, whatever the next ten companies they just bought), please do your research. Ask colleagues and truly proceed with caution. In my experience, every U.S. office makes my skin crawl, and I will never do business with anyone from that management team, and a few following in their footsteps, ever again.

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MMGY Global Response
7y
Thank you for sharing your thoughts with us. It’s no surprise that we’ve experienced growing pains during our very rapid growth as we’ve continued to acquire other agencies over the past couple of years, but there should be no doubt that every location or channel within the agency is important to us. Of course, when change occurs, it causes stress and new challenges - but we’ll absolutely use your feedback to keep us focused on improving perception. Separate from the above though, we’re surprised to hear that you felt that you were harassed while here. We don’t tolerate harassment and we take those allegations seriously. We strongly encourage you to contact our SVP of Human Resources (wkubik@mmgyglobal.com) so that we can investigate and respond appropriately to any inappropriate behavior. Finally, with all due respect to our colleagues at larger agencies, we are not trying to be a comprehensive, we-can-do-anything agency. We love working with our travel, tourism and hospitality clients. -Jenn Toro, HR Partner

Explore other reviews about MMGY Global

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the team I worked with, everyone is extremely friendly.

Cons

You definitely take on a lot of work but you learn really quickly!

1
avatar
MMGY Global Response
7mo
Thank you for sharing your experience. We’re so glad to hear you enjoyed working with your team and found the environment friendly and supportive. We know our work can be fast-paced at times, but we’re proud that it offers opportunities for growth and learning along the way. We appreciate your perspective and the time you spent as part of our team. Your Global HR Team
1.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn very quickly how not to treat people and what not to do as a leader. Great place to motivate you to want better for yourself.

Cons

MMGY is private equity owned and from what I’ve seen MMGY checks all the boxes of the standard PE operating playbook, acquire, cut costs, slash pay and benefits, increased workloads, degrading culture, mass layoffs, then sell at profit at the end. PE ownership is generally bad for employees by design. The incentive structure prioritizes investor returns over people and the cycle usually isn’t long enough for them to invest in staff. The CEO’s message on this was made clear in an all company meeting, if you don't like it, leave. This statement is the opposite of leadership, it’s complete indifference to how staff feels or that they might have any concerns. It’s someone who's run out of answers and stopped pretending to care. If you are reading this because your company was just acquired by MMGY, I’d run fast.

5
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MMGY Global Response
1mo
Thank you for taking the time to share your perspective. We're sorry to hear that your experience has led you to feel this way. It's clear from your comments that you have concerns about the direction of the company, leadership decisions, and the impact those decisions have on employees. While we recognize that not everyone will agree with every decision that is made, we believe it's important to acknowledge that there are often many factors that influence business decisions, and employees may not always have visibility into the full context behind them. You also referenced remarks made during a company-wide meeting. We understand that messages shared during periods of change can be interpreted in different ways, particularly when viewed through the lens of personal experience. Our intention is always to communicate openly and transparently, even when the topics being discussed are difficult or complex. Regarding your comments about private equity ownership and its impact on the business, MMGY Global has operated under private equity ownership for many years, and throughout that time we have continued to invest in our people, serve our clients, grow our capabilities, and expand our global footprint. While there may be differing opinions about ownership structures and business strategy, our focus remains on building a strong, sustainable organization for our employees, clients, and partners. As a current employee, we encourage you to continue sharing your concerns with your manager, HR representative, or COE leader. Open and constructive dialogue remains one of the most important ways we can better understand employee perspectives and continue moving forward together. Thank you for taking the time to share your feedback.
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