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MMGY Global

Engaged Employer

MMGY Global reviews

Working with cool clients is not worth it - Anonymous employee MMGY Global Employee Review

2.0
Jul 11, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working in the travel industry is fun and a lot of clients are considered interesting/cool - Coworkers are nice and try their best - everyone helps each other out in rough circumstances

Cons

- Continually rolled back WFH/hybrid policy and I believe they will continue to do so...currently the policy is in-office M-W ("if you don't like this policy then don't work here") - Every team is consistently overworked and so tired - they keep piling on the work with promises of new hires/solutions but nothing ever happens - Broken promises all around when it comes to anything that you ask for/say you need - Everyone on my team was always extremely stressed/anxious and it never stopped (they act like they care about mental health but do nothing to help alleviate these issues) - As other reviewers said, profit seems to be the #1 most important thing - not the employees (or even the clients honestly - always trying to up sell to them) - Long term employees get additional perks/special treatment - Raise/bonus structure seems unfair - they won't explain if you ask questions - Start with low vacation days/pay

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MMGY Global Response
2y
I certainly agree with all the pros that you shared . . . the travel industry is “sexy”, we have some very interesting clients, and we have some of the best people in the world working at MMGY Global!! But “wow” on the cons that you call out. I don’t know that I can respond to all those listed, but I’ll try to touch on some . . . Yes, we did make a change to our previous flexible work policy at the beginning of the year, changing from 3 flexible days in office to a hybrid work policy with 3 defined days required in the office. However, employees still have 2 days every week to work from home, or some other location, if desired. We know our teams are more connected, effective, and efficient in client delivery when we are working more consistently together in the office. Hence this decision which we believe to be the best arrangement for MMGY Global to balance meeting both business/client needs, and employee needs. We will continue to evaluate this, and make changes as needed to find the best balance for MMGY Global, which you are correct, may not appeal to everyone. We have made significant investments in new positions across the global organization over the last 1-1.5 years. We’ve significantly reduced our open/unfilled positions, and without including acquisitions, the organization headcount has increased 30%! As for mental health, our medical benefits, EAP support, and leave options are in place to help meet those needs. But if there are other requests or options to consider, then I hope the current employees will share those via our annual Engagement Survey. I’m sorry that it seems your experience with us was less than stellar. I hope that you find a company that better meets your needs, and I wish you all the best in your future endeavors. Mia Wise CHRO

Explore other reviews about MMGY Global

5.0
Nov 12, 2025
Coordinator
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the team I worked with, everyone is extremely friendly.

Cons

You definitely take on a lot of work but you learn really quickly!

1
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MMGY Global Response
7mo
Thank you for sharing your experience. We’re so glad to hear you enjoyed working with your team and found the environment friendly and supportive. We know our work can be fast-paced at times, but we’re proud that it offers opportunities for growth and learning along the way. We appreciate your perspective and the time you spent as part of our team. Your Global HR Team
1.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn very quickly how not to treat people and what not to do as a leader. Great place to motivate you to want better for yourself.

Cons

MMGY is private equity owned and from what I’ve seen MMGY checks all the boxes of the standard PE operating playbook, acquire, cut costs, slash pay and benefits, increased workloads, degrading culture, mass layoffs, then sell at profit at the end. PE ownership is generally bad for employees by design. The incentive structure prioritizes investor returns over people and the cycle usually isn’t long enough for them to invest in staff. The CEO’s message on this was made clear in an all company meeting, if you don't like it, leave. This statement is the opposite of leadership, it’s complete indifference to how staff feels or that they might have any concerns. It’s someone who's run out of answers and stopped pretending to care. If you are reading this because your company was just acquired by MMGY, I’d run fast.

5
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MMGY Global Response
1mo
Thank you for taking the time to share your perspective. We're sorry to hear that your experience has led you to feel this way. It's clear from your comments that you have concerns about the direction of the company, leadership decisions, and the impact those decisions have on employees. While we recognize that not everyone will agree with every decision that is made, we believe it's important to acknowledge that there are often many factors that influence business decisions, and employees may not always have visibility into the full context behind them. You also referenced remarks made during a company-wide meeting. We understand that messages shared during periods of change can be interpreted in different ways, particularly when viewed through the lens of personal experience. Our intention is always to communicate openly and transparently, even when the topics being discussed are difficult or complex. Regarding your comments about private equity ownership and its impact on the business, MMGY Global has operated under private equity ownership for many years, and throughout that time we have continued to invest in our people, serve our clients, grow our capabilities, and expand our global footprint. While there may be differing opinions about ownership structures and business strategy, our focus remains on building a strong, sustainable organization for our employees, clients, and partners. As a current employee, we encourage you to continue sharing your concerns with your manager, HR representative, or COE leader. Open and constructive dialogue remains one of the most important ways we can better understand employee perspectives and continue moving forward together. Thank you for taking the time to share your feedback.
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