Abusive culture, manipulative - Captain, All Star MOD Pizza Employee Review

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits, guaranteed 40 hours a week if you’re a captain, Free food

Cons

Mod Pizza loves to pretend they’re this “cool” and “funky” environment where everyone who works for them is “#gladtobehere” when really their main tactic is taking felons and manipulating them to think they have no other options. The model for promotion is ridiculous. If you’re a man who has no problem screaming and yelling at his staff, you’ll go far with the company. All Mod does is try to boost the ego of their staff so much that when they leave they think they’re hot stuff but really end up taking more menial food service positions because they aren’t qualified for anything else. Everything they preach as a company is a complete joke. They’re also OBSESSED with employees not going into overtime. I have many times watched people (including myself) clock out and continue working because otherwise they would be in trouble. Expect to get called in every single day you have off and if you are unable to, they hound you with questions about what you’re doing until you break and come in.

Explore other reviews about MOD Pizza

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There was plenty of opportunity to become a shift lead or trainer. With decent compensation

Cons

Lack of flexibility with hours

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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