Decent company going in the wrong direction - Anonymous employee MOD Pizza Employee Review

4.0
Dec 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay with tips, mostly good work environment, no piercing policy (yet), room to advance

Cons

Company frequently changes Policies without considering the needs of smaller stores. The company is going more corporate as they get ready to sell and the rampant confusion and miscommunications make it impossible to do your job correctly. The company heavily promotes based on favoritism instead of actual passion it skill. No standards, resulting in extremely poor and potentially unsafe product being served. As minimum wage increases, mod refuses to increase wages for current employees, turning the job from a great paying one into a minimum wage position

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MOD Pizza Response
7y
Thank you for sharing your experience of working at MOD. We take our product safety seriously, and therefore, enhanced our training standards in 2018 that are included in new hire training. Equality in both life and the workplace is also important to us, and we are disappointed to hear that you may have not experienced this. If you want to talk further and have any other concerns you would like to address with us, please reach out to the People Team at peoplesupport@modpizza.com. We are here to support you!

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There was plenty of opportunity to become a shift lead or trainer. With decent compensation

Cons

Lack of flexibility with hours

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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