Basic fast food work but they lie to you about how great it is - Captain MOD Pizza Employee Review

3.0
Apr 20, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is really good, flexibly hours, benefits are pretty good, they mean well

Cons

standard food service job with all the sucking that comes with that. In the interview they say it isn't like other restaurants and everyday working there is fun and people want to work. they say they don't understaff their restaurants and if they need 20 people there working they will...I constantly have to work incredibly understaffed to the point where I'm doing the job of three people.

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MOD Pizza Response
7y
Thank you for leaving your review. Would you be willing to reach out to peoplesupport@modpizza.com so we can look at scheduling hours and staffing?

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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