Hinges on Management - Captain MOD Pizza Employee Review

1.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy Free Pizza and Drinks. Must have at least 5 words.

Cons

Management is too preoccupied with micromanaging the squad members to take a reflexive look and work to solve issues stemming directly from the top. Cliques No accountability Treated like a disposable employee as a Squad member Rumor mills, lack of substantive effort to get things done from most people and no raises unless you work a year!!!! That's crazy to make minimum wage for a year busting your butt for a company. Retaliatory actions by management for being unable to work particular hours.

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MOD Pizza Response
7y
Thank you very much for your review. We really do want to hear more specifics around your experience - would you be able to reach out to peoplesupport@modpizza.com so we can gather more information? We would like to see how we can support you.

Explore other reviews about MOD Pizza

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There was plenty of opportunity to become a shift lead or trainer. With decent compensation

Cons

Lack of flexibility with hours

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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