Terrible management and the most negative work environment that I have worked at. - Captain All-Star MOD Pizza Employee Review

1.0
Dec 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Tips can be decent, that's it

Cons

Management never punishes anyone, even if they are sharing extremely personal HR issues with the rest of the staff Manager at my store (Oracle and Wetmore in Tucson, AZ) was the least communicative person that I have ever worked with. He made the work environment terrible every single day and wouldn't work with his "Captains"(Shift-Lead managers) Management punishes you for taking days off Management forces you to work on all of your days off, as if you were on salary. The amount that I worked didn't even get close to equaling my pay The manager will put clean dishes on top of trashcans and does not truly care about quality, only how much money the store makes Mostly everyone that works there just wants to leave, except the management that is getting away with treating employees badly and constantly spreading negative facts about the staff behind their back. Manager will frequently place blame on Captains if something isn't done after he told you that he was going to get it done. Hardcore favoritism,using the worst Captain as a sounding board about how terrible everyone else is If a specific captain wants to force someone out, she will write negative reviews online from fake accounts and spread so much negativity related to them that they will be forced to leave I literally cannot put into words how terrible my experience was. The manager and a specific captain created the most negative work environment that I could possibly imagine.

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MOD Pizza Response
6y
Thank you for sharing your feedback. Would you be willing to share more information about your experience by reaching out to peoplesupport@modpizza.com? Thank you.

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5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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