Does not uphold the values MOD claims to have. - Mod Squad Member MOD Pizza Employee Review

1.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Free pizza and drinks on shift.

Cons

Toxic to employees that are leaving. HORRIBLE COVID procedures. Did not feel safe in regard to the pandemic. Felt as though my health and life was at risk when working there during the pandemic. Did not provide employees with masks & did not inform employees of the requirement to wear a mask. I received a 2nd-degree burn on the dough press and was told to "put a slice of tomato on it, you'll be fine" by my manager, I am now left with a permanent scar. Coworkers were hit or miss. Different managers had different expectations. Managers were not kind to employees and there was a power struggle hierarchy. Managers would talk poorly about employees in front of other employees. Managers would encourage other employees to make fun of their coworkers and speak poorly about those who were a little quirky. Not enough training. High expectations by managers for employees who were not trained properly. Employees and managers would pocket tips. Impossible to get a raise unless you were a part of the "in crowd" with the managers. Provided me with 2 shirts and I had to beg for a 3rd but would get scheduled 6 days in a row...

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MOD Pizza Response
5y
Thank you for sharing your feedback. Would you be willing to share more information about your experience by reaching out to peoplesupport@modpizza.com?

Explore other reviews about MOD Pizza

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There was plenty of opportunity to become a shift lead or trainer. With decent compensation

Cons

Lack of flexibility with hours

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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