A Sham - Social Media Manager MOD Pizza Employee Review

1.0
Jan 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Relatively personable, genuine, interesting people to work with, all now laid off as of March 2020

Cons

Promotes a deeply engrained "people" culture without enforcing any of the principles enlisted to do this. For a "start-up" culture more than ten years into its creation, those recruited from the restaurants to be given the "opportunity" of excelling their career were admittedly severely underpaid and asked to accept this for the benefit of the "mission" to do good in the communities. However, newly hired employees from outside the company were given grossly inflated starting salaries with the same experience and education as those recruited from within. Repeated reports made by coworkers within and without the department in which two vile, poisonous, verbally abusive employees worked, were ignored or acknowledged and simply brushed aside with a phony application of comraderie and elbow nudging to simulate understanding and togetherness from upper management who rarely had to interact with these individuals and receive their abuse. This resulted in the departure of at least three employees at separate instances after they could no longer stand to willingly come to work and feel the guaranteed assault on their intelligence, self-esteem, and sense of safety while at work and even after hours. All national campaigns meant to enact the "goodness", "people-centric" mission fell flat the instant they were no longer in public eye and in their creation were meant to portray the utmost charity for the least cost to the company possible, often expecting more out of the receiving nonprofit than the company was willing to provide. Annual performance metrics relied upon SMART goals created at the previous year's assessment with no follow up within the next year from management, clearly just an effort to check the box and hold no one accountable to growth or improvement for themselves or the company. When company-wide goals were not met, but made entireley with focus on the operations of the restaurant, a metric which is only largely effected by one significant and singular department, everyone was betrayed of the bonus AND salary increase. When lay-offs were necessary due to effects of the pandemic on profit, all those most experienced, loyal, long-term employees were axed and those lacking in experience, newer employees were left to hold the ship together with figurative fingers plugging holes, no regard left for morale, work-life balance, or decent compensation for overtime hours.

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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