Not great - Mod Squad Member MOD Pizza Employee Review

3.0
Oct 22, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pros I've found are the friends you make while working and the tolerance for BS that you eventually develop.

Cons

My store is routinely short staffed, we rarely get covers, and the DMs/RMs only help when the GM or AGM bug them to hell. So many veterans in the company are leaving because they've all had enough and I don't blame them, the pay is fairly decent but everyone agrees that the effort you need to put in to make the store operate properly. Not to mention all the new people who get put through training, the training is awful and I had to learn everything the hard way. People who I was hired alongside with still can't do some of the basics, I then have to show them or do it myself cause there's just no time. I am told often I basically do the job of a Captain and should become one, but I know it's a trap, even some of the Captains warned me that it's too much. They throw everything at you and you're responsible for things out of your control and you WILL have to overexert yourself (double shifts, take care of 4+ positions, constantly cover callouts resulting in 45+ hour works weeks, etc.)

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

See reviews by: Helpful|Rating|Date|All