pros and cons - Captain/All-Star MOD Pizza Employee Review

3.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

good if you like pizza, good if you're able to move quickly, also if you're good with customer interaction benefits are cool if you work a certain amount 2nd chance hire

Cons

if you're working oven it is vital to remain hydrated, if not, because of the heat it's extremely difficult on your body. from my perspective corporate doesn't show that they care for employees, they just care about sales. for example the amount of cheese we're allowed to use for a single pizza is not enough but because mozzarella is expensive we have the strictly enforced standard. i know this is everywhere- but some of these customers really feel like they have the right to act a certain way if their pizza is not a certain way. It's annoying specifically here because we mostly always offer to remake or offer a free pizza coupon. also we had a "mod games" where if you chose to participate, would perform different normal shift tasks but competing against one another. there were regional competitions and then a finals in headquarters in WA. The 1st prize was a mini cooper or $20000, and then 2nd&3rd were lesser amount cash prizes. On one hand, a cute competition makes the work environment a bit more fun. HOWEVER if y'all had $20000+ lying around I feel a better use for the money would've been to distribute end of year bonuses for everyone. Instead we received a christmas card from the MOD family on their boat. Good, I'm glad they have a boat and I'm making ~just~ above minimum wage.

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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