Pros
I was already impressed with MOD from the customer side of things, but when a friend, working in the Support Center said I should consider working with MOD, I decided to start at the ground floor. I applied for the MOD Squad, got the job, and worked in a few stores for 4.5 months with the goal of working in the Support Center. I really loved the time I put into the store, and what I learned has been tremendously valuable in my transition into the Support Center. MOD says they want their employees to grow and be successful, and even though I am less than 6 months into the company, I can see the truth in their core values, and look forward to working, learning, and growing along side this fun company. Last, but not least, I can already see perceptive and wise leadership from Scott Svenson and his team.
Cons
Systems are still in the development stage. I know we would all love to wave a magic wand and have them be in place, but it will take time.