Used to be great - Line Cook MOD Pizza Employee Review

1.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

If you’re queer or have piercings/tattoos it’s really friendly. There is some sick time and vacation time which I can’t lie is nice.

Cons

Understaffing either either for profit or out of incompetence. Corporate says they’re union friendly but they will still try and scare you out of unionizing. Be prepared to be payed very little to do a 3 person job. Mod does not care about anyone’s physical and mental well being and will gaslight you into thinking you’re the problem. Want a promotion? Mod will somehow put it off until you quit or f*** it up and give it to someone else. Mod will refuse to take accountability for any of its shortcomings or lack of any communication with employees or customers and rather employees take the blunt force of mods unclear guidelines in making pizzas despite pizzas needing to be a certain way. I’ve had overall worse jobs but mod reeks of a profit over people mentality that will be it’s downfall like most other chain restaurants paying garbage wages in the US. Go somewhere local if you can.

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MOD Pizza Response
3y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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