Hard work, low pay, exploitive and unsafe - Anonymous employee MOD Pizza Employee Review

2.0
Jun 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are ok and you get free pizza.

Cons

They overwork part-time employees, especially students. If you are in college, beware. Corporate sucks and doesn’t understand how the store works, all their changes make it harder to work the line and leave customers upset. They will force you to stay til 3am and close the whole store with only one other person. They also forced us to work with a broken AC in the summer for weeks. With the brick oven it was over 100 degrees in the building and two of my coworkers got sick, one fainted. Over half the leaders quit at my time working here, and instead of changing us to a training location, corporate forced us to start taking online orders as well, and this was at the height of the pandemic, causing there to be maybe 65+ people in our tiny store, many of them yelling at us. Truly incompetent leadership, horribly hard work. This place sucks.

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MOD Pizza Response
3y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?

Explore other reviews about MOD Pizza

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There was plenty of opportunity to become a shift lead or trainer. With decent compensation

Cons

Lack of flexibility with hours

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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