Love the job, but management is wack. - Squad Member MOD Pizza Employee Review

3.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

good coworkers, and good pay. making pizza is easy.

Cons

not enough hours at all. hours are awful. applied for a full time position, got it, started with few 3 hour shifts and they told me as I worked they would give me more and longer shifts. 5 months later I'm working one three-hour shift for the week. It just doesnt allow me to pay for my current living situation. the schedule is posted the day before the week starts (sunday, schedule is sent out, starts next day on monday) so there is little heads up for when I am about to work and it's very hard to plan around my working schedule because I can be working the next day and not know about it until that night. there is also little communication while working, during training one captain would tell me how to do something a certain way and another captain would see me doing it that way and tell me to do it another way. this made things confusing and difficult. I also often don't know what leaving duty my manager wants me to do until half-way thru my shift- so it gets a little frustrating. all in all, if it werent for the severe lack of hours I'd probably be happy working here.

avatar
MOD Pizza Response
2y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

See reviews by: Helpful|Rating|Date|All