Mod is great until you become a manager - Shift Supervisor MOD Pizza Employee Review

3.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people, generally lots of hours available

Cons

Mod does not give managers time to do the manager part of their job. They are also expected to work alongside the crew the entire shift, and find time between customers to do the "managing" part of the job. The store I was at, I had difficulty getting decent workers who had staying power because the pay is NOT competitive with the markets around it. Stress levels were super high for all the managers, not just the captains.

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MOD Pizza Response
2y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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