Okay at first; once you're full time you become toxic like all upper mgmt - Captain/All-Star MOD Pizza Employee Review

2.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I started working for MOD when I was in college. Part time over the summers. Free pizza was cool, learned how to deal with miserable customers who are purposefully being difficult about pizza (literally, stop putting "everything" on your pizza you are wasting everyone's time and your pizza won't even taste good at that point)

Cons

Toxic af. The GMs and higher ups I worked with during my tenure were abrasive, rude, and condescending. This was awhile ago, but the "glad to be here" campaign was absolutely belittling to have to wear on a shirt. Lots of toxic positivity like "glad to be here" or explaining we are a family. I cannot tell you how many times I had to guilt trip my part time work/full time college employees to come into work at the last minute due to call outs. Women rarely get promoted. They loooove loud, outspoken men, but god forbid you are a loud outspoken woman. Also Duncan was a POS.

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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