OK Work Culture - Shift Manager MOD Pizza Employee Review

3.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Friendly workplace and values Decent pay with sick and vacation If you have to work in food service Mod is one of the best to go for

Cons

(Regional and Upper) Management can be very condescending. Like any other job they put on a front and pretend to care about employees but when things get hard or there's a safety issue, they are no help at all. Once heard (Upper not store) management say that all Shift leads are over paid cashiers when there's clearly more work involved than regular crew. Of course they shifted gears when they called the shift leads into the room, but still left a bad taste in the mouth.

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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