Great company to work for - Call Center Agent MPHI Employee Review

Collaborative environment and impactful work

No cons immediately come to mind

This review applies to internal staff, not to those who work for the State of Michigan. Great culture of teamwork and camaraderie. Good office culture, decent benefits, and flexible remote work options. Really varies with your leader.

The leadership is naive (especially the C-suite) - they think they know everything but rarely listen to staff. They pay themselves very well, while staff members, at times, struggle to receive proper compensation. This difference may at times be based on how you are funded. There are some personalities (in leadership and those who influence) that are toxic, seek to exclude, create in-groups and out-groups, division, and manipulate it. At times, those in leadership acquiesce to these personalities.