Pros
coworkers are generally nice close to train station customers are nice to deal with
Cons
Minimal training throw you to the wolves if you will Management tells you one thing, does the complete and total opposite. Low pay in terms of work you put in General duties no where close to job description Be prepared to see new faces, employee's leave as they don't promote within and pay is very low. As a CSR, i have trained new sales reps and sales directors, upper management doesn't really train. Also its ironic how a CSR can train someone for those positions yet they don't advance to any higher positions. Unless you are related to or a family friend of a higher up, good luck advancing in this company. People with no experience or education will earn more even though they aren't qualified just because they know someone in upper management Total lack of professionalism, and communication. Good work is met with more work, you will not feel appreciated