Ok place to work - Customer Service Representative (CSR) MSI Employee Review

2.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Time flies when you are busy. 8 1/2 hours with no break.

Cons

This company is growing so fast it cant keep up. Poor quality products and sales reps that dump all of there problems on the csr make for a drama filled work place.

Explore other reviews about MSI

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing upper management with open door policy

Cons

Every company comes with it's own gossipy coworkers

1.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I wish I could give you a pro RUN away if you can

Cons

Where do I start…. Micromanagement to the max: Dissecting your mileage to your sales visits even though the mileage app sucked and did not work half the time. If you drive their car you can’t even drink water as the camera will alert corporate and you get a nasty email. False promises: only be overnight 1-2 nights a week which was not true Zero training on what’s important Let people sell instead of burying them in worthless tasks Had me train for 8 weeks away from home like I was in the military and I stared at a wall in an office. My wife had a medical scare early on and I mentioned that I would like to be with her with the diagnosis and they still made me travel 8 hours from home. Pretty sure they were forcing me out as I talked to other sales reps and they weren’t under the pressure that I was. It’s not really a real sales job there is no selling your basically and order taker and spend your time trying to figure out the mess of ordering.

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