It's Okay - Customer Service (CSR) MTN Employee Review

3.0
Sep 7, 2021
Recommend
CEO approval
Business Outlook

Pros

You can make A LOT of money. People tend to stay and become family.

Cons

Query turn around times are horrible. Query support interanlly is horrible. Management don't assist with query solutions. Most of the job is queries.

Explore other reviews about MTN

5.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

good environment, easy to get settled

Cons

no downsides besides time it takes

4.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Management is great Good pay Ability to go up

Cons

Work life balance not good Hostile work environment

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