Pressure cooker of stress, toxic!!! - Anonymous employee MUFG Employee Review

Regional management has no clue how a branch runs. We are relying on slow, malfunctioning kiosks. We are short staffed, it is only going to get worse. I am yelled at everyday by a client. My managers are stressed- guess who they take their anger out on? I love the response on here to the Relationship Banker who was on the teller line (due to lack of staff)-"...talk to your manager about your career aspirations." What about doing the job this person was actually hired to do? When you have a line full of clients and kiosks that are slow (which not all clients can use) your "aspirations" go out the window. I cannot tell you how stressful this is. Our sales goals stay the same. I cannot give each client the attention they deserve with no staff. It was said they will lose tellers as they quit/retire etc. That's great- what is in place to help clients when they leave? I see this everyday. Please don't tell me to talk my manager-there is no use. This person is under so much stress, they can't handle the stress of another. Thank you so much for creating this environment!