Pros
I love the mall office environment. I've worked at several different locations and loved my coworkers at each one. Lots of autonomy to do what the team believes is best. Very exciting work environment, never live the same day twice. In the past, the company was willing to make significant investments in employee growth.
Cons
Too much time spent talking about what we're going to do and not enough time spent actually executing plans. A lot of meetings, conference calls and reporting that don't generate results. Too many cooks in the kitchen with conflicting opinions leaving field level employees with lack of clear direction. Constant demand to do more with less compromises our standards. Focus has moved entirely to driving income and reducing expenses at all levels.