Terrible company, doesn't care about their employees - Guest Services Supervisor Macerich Employee Review

1.0
Jan 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, freedom in position, pay and benefits are good, 401k, left to my own devices and able to work on my own most of the time.

Cons

Management doesn't care, no help from upper management. Basic attitude is that your on your own. Expected to work overtime even if your family obligations don't allow for that.

Explore other reviews about Macerich

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent team members

Cons

Not familiar with new leadership

2.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus is good and so are the people

Cons

The company has changed. Salaries aren’t competitive compared to the market and the pressure is extremely high. No room for growth in some departments. Senior leadership are driving people away in droves.

2
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