Irrecoverable Tailspin - Anonymous employee Macmillan Learning Employee Review

1.0
Apr 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice downtown location. Learning experience of what not to do.

Cons

After years of mismanagement, the company is now in an irrecoverable tailspin. The market is changing too quickly and the technology product is a failure. I learned a lot of what not to do: -Promote and hire people whose only skills are speaking well and pulling the wool over their managers eyes. -Value big promises from those trying to get ahead rather than listening to others that speak reality. "Oooo, 20 years ago you were a 2nd author on a book about outdated technology, you must know everything now". -Fire anyone that threatens your position rather than allowing them to make the company better. -Put people in charge of departments that have no idea what they are really doing (in HR and Technology primarily). -Live in an ivory tower and manage from the top down. -Constantly change plans and direction when your ivory tower thinking doesn't pan out. -Grasp on to the old ways and broken business models for dear life. -Solve problems by bringing on career managers that cannot do anything but create an endless bureaucracy and time suck just so that executives have a false sense of confidence on visibility and control. -Micromanage your employees. -Pay salaries way below market and use the excuse "We're an education company" as if that will suddenly attract and retain talent. -Acquire companies and then destroy them with your toxic culture. -Write positive reviews on Glassdoor to offset all the negatives ones instead of actually addressing problems.

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Macmillan Learning Response
8y
Thank you for the feedback. We are committed to making Macmillan Learning a wonderful place to work and that starts with healthy relationships with both our internal and external customers. We strive to create an authentic and high performing environment, and I’m disappointed to learn your experience with us wasn’t more positive. Of course, change is always difficult. As we know, the higher education market is evolving at a rapid pace. As such, we are adjusting our business to reflect changing customer needs. While transition is always tough, we’ve worked hard to ensure transparency amongst all of our teams. So, I’m saddened that our efforts to communicate business strategies did not land as we intended. Thank you again for your feedback and best wishes on your future career plans.

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