Great people, good products, okay benefits, poor pay - Customer Experience Macmillan Learning Employee Review

4.0
Aug 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, great coworkers, solid products, rewarding professional experiences, lots of networking opportunities, excellent diversity programs, nice bonus scheme

Cons

Salary is low to start and raises are rarely generous .Benefits were once top-notch but have become very expensive. Few advancement opportunities if you're not going into people management, making it easy to stagnate career-wise

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Macmillan Learning Response
3y
Thank you for the 6+ years working with us and for the thoughtful feedback. We're glad that there’s so much you enjoy about working at Macmillan Learning. While we know compensation isn't the only reason you work with us, we recognize its importance and work hard to support our teams through outstanding benefits and talent development. Retaining our fantastic teams is an ongoing focus, and we always welcome feedback on how we might improve.

Explore other reviews about Macmillan Learning

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Responded quickly, coordinated work and projects efficiently.

Cons

No structured programme, work felt clerical.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized team, flexible workflow, good beginner publishing experience

Cons

Got this job a month before the pandemic and the transition to remote was easy and organized. My contracted role was extended serveral times and the team was very helpful as references for future work.

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