Toxic workplace - Retail Sales Associate Macy's Employee Review

1.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you work full time, the benefits are good with the dental being the best. Flexibility in your schedule Location is nice The free tuition program they offer is pretty good if youre looking for business, finance or cyber security.

Cons

Management is very toxic. They'll accuse you of doing nothing, get proven wrong and instead of owning up to it, they'll storm away, pouting like a child. They operate under the saying "Rules are for thee, but not for me." The company itself is using aggressive tactics to make a profit and they parrot what was said even though it's been proven wrong. There's no pathway for advancement.

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Macy's Response
4mo
Thank you for taking the time to leave an honest review regarding management and the workplace. We appreciate it. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly.

Explore other reviews about Macy's

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment and work culture

Cons

Lots of hours and working a lot

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Macy's Response
3mo
We appreciate you for taking the time to share your experience with us! Your highlighting of the environment and culture makes us proud!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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