Great management and team in a positive environment - Customer Experience Colleague Macy's Employee Review

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, great team all over. There are really great benefits as well. The bonus structure is also very good and the overall collaborative team management as well as everything is good. And apart from more job roles, you will find good opportunities to get to know and connect with really good customers as well as management folks. Everybody is pretty inclusive in a really positive environment, lots of love.

Cons

If you are good at what you do, you won't find it difficult.

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Macy's Response
3w
Thank you for your wonderful and detailed feedback on your overall experience working with us as our Customer Experience Colleague. Your review means a lot to us.

Explore other reviews about Macy's

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and reliable work conditions.

Cons

I have no cons. Enjoyed my time at Macys.

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Macy's Response
2d
We're happy to hear that you enjoyed your time working with us at our Virginia Beach location. Thanks for sharing your positive feedback!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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