We could've been treated a lot better. - Sales Associate Macy's Employee Review

2.0
Nov 10, 2011
Recommend
CEO approval
Business Outlook

Pros

- working with different kinds of people - the benefits are okay - the job keeps you busy - good for gaining experience in customer service

Cons

- management doesn't work with you on needing personal time off - management can be unfair in grading your performance - favoritism - you're expected to make a sales goal, and to open a certain number of credit accounts, even when there aren't any customers shopping in the store - at my store, we were kept at work during blizzards when the mall closed, and management tried to keep us in the building when there was an electrical fire... until the firemen forced us to leave

Explore other reviews about Macy's

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get to learn a lot, and it’s really good job if you’re trying to get into retail

Cons

Everybody will treat you like you don’t belong here

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Macy's Response
1d
We truly appreciate you taking the time to share your feedback with us. If you are open to discussing your experience further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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