Run for the hills. I tell my friends not to come here! - Anonymous employee Macy's Employee Review

1.0
Jun 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Good location *If you’re lucky, you’ll get a desk with a view *Big org so it’s likely you’ll make some real friends here

Cons

*Healthcare benefits: the tiny bonus and laughable raise do not compensate for the increased insurance premiums (the worst I’ve gotten from an employer) *Political battlefield with stakeholders. Don’t be fooled, the merchants and marketing still call the shots at this retailer *So many meetings that you’ll often find yourself working late at night to get real work done *Weak management. It’s corporate GoT and everyone is expendable *High turnover, mgmt spends the majority of time attempting to hire rather than focus on nurturing your career growth *WFH is restricted depending on the team you join and the level you rank, you are not treated equally *Don’t even expect to get more than 1 piece of fruit per week, tea bags and bad coffee. This ain’t a tech company silly! *Practically no HR dept (good luck with the 1 hr wait with the call center) and IT just got outsourced - so don’t even think about having an issue fixed in a timely manner

Explore other reviews about Macy's

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

employee discount, commission, gratis, starbucks inside the store:)

Cons

disengaged management!! Limited support, store hours, poor working conditions, outdated technology

1
avatar
Macy's Response
2mo
Thank you for sharing with us your honest experience while working as our Counter Manager. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
2w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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