4.0
Oct 30, 2009
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Great discounts on merchandise. It was a great part time posistion for school, as they work with your school schedules.
Cons
Basic cons for all retail jobs. Management seems to take the side of the customer instead of backing their employees in some sort of dispute. For example, a customer wanted to return something he bought at Khols, without a receipt. When I refused to do this, he called a manager, my manager performed the transaction. This made me look ridiculous. However, that is Macys mantra- outstanding customer support. It's not personal, just management's job I guess.