Pros
Co-workers & Management - the majority of the people I worked with were amazing. I am still close to one of my managers today and I consider her a mentor. If you work hard your managers will notice. This will make your experience better. Employee Discount Growth - I worked very hard during my time at Macy's and within six months had already received two promotions, which ended me working in the cosmetics department.
Cons
The Macy's I worked at forced us to join a Union. Being a part-time employee getting paid a quarter above minimum wage, a Union was something I did not want to pour my money into. The customers; management at Macy's has given the customer way too much freedom for too long. Customers now know that if they treat an employee like dirt by complaining about something completely out of the stores control, they will be rewarded with a coupon or "Macy's Money" to help them remain loyal customers. This causes the employees to be treated like dirt on a consistent basis, and it is more prevalent during the holiday seasons.