Quitting Today - How does anyone give this place a good review? - Retail Sales Associate Macy's Employee Review

1.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Good discounts at times, when their deceptive coupons worked, and I did meet a few nice employees who were helpful.

Cons

Rude employees, most don't speak English. Low pay, $9.40 an hour. Unreachable sales goals. Must push their 25% interest credit cards or else. Some employees blatantly break the law to reach their goals. Grossly understaffed. Store was always a mess - clothes all over floor and cash stands were abominable. Will take anything back regardless of how long ago it was purchased or no matter what the condition. Damaged merchandise then put back on sales floor. . Store managers never speak civilly to employees Believe their job is to berate employees. This trickles down to department managers who are usually young and inexperienced. They believe their job is only to find fault with associates. Little to no helpful training. Many clothes damaged as associates do not know how to hang them up. If customers makes a big scene, they will receive merchandise at outlandishly low prices. Point system is ridiculous. Employees are docked points even during snow storms even if road conditions made it impossible to drive.

Explore other reviews about Macy's

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

NO RSU's or stocks but has great culture and values

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Macy's Response
2mo
We appreciate you sharing your review of your experience as a Technical Lead!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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