It's ok....but - Merchandise Team Lead Macy's Employee Review

3.0
Aug 29, 2010
Recommend
CEO approval
Business Outlook

Pros

If you love to have some of the latest in trends at your fingertips, than this is the place for you. Depending on what store you work at the selection can be good. The discount is ok. It is less than most other places but you get your discount on top of the reduced price as well. You also get to meet alot of different people.

Cons

I would say the worst thing is the pay. They don't pay as much as other places do. Looking on here I have seen that similar jobs pay about five or six dollars more. Macys is going to squeez every cent out of you too. As a team lead you are pretty much an MTM without the pay. As for recognition for your work...at least at my store, it is almost does not exist. It is all about the sales associates. Even for the silly little contest give-a-ways are always pertaining to the sales associates and never to the support team. We were just there. Again this doesn't pertain to all stores. Aside from the store level stuff there seems to be a disconnect with upper corporate management. Just don't always trust your local store management.

Explore other reviews about Macy's

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and reliable work conditions.

Cons

I have no cons. Enjoyed my time at Macys.

avatar
Macy's Response
1mo
We're happy to hear that you enjoyed your time working with us at our Virginia Beach location. Thanks for sharing your positive feedback!
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance benefits, pto, sick days

Cons

Micromanagement and favoritism made it difficult to enjoy work. Environment felt tense rather than encouraging. I often felt like I was being watched and criticized. Company claims “work-life balance” but scheduling was frustrating and employees had little over their schedules. They would often adjust or change your schedule without your permission. Management picks and chooses who they want to help and if they dislike you, they will make work unbearable and not let you grow. Every attendance issue was heavily scrutinized and made me feel like I was one mistake from getting in trouble. Management does not care about its employees and you are just a number to them. Productivity and metrics mattered more than employees wellbeing.

avatar
Macy's Response
21h
We truly appreciate you taking the time to share your feedback with us. If you are open to discussing your experience further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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