For a specific few - Sales Representative Mad City Windows & Baths Employee Review

1.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

"Good" job if you're comfortable having no life outside of work, meaning you must have 0 responsibilities or commitments before considering.

Cons

3-4 hour drives to appointments, no reimbursement for car in any capacity. The pay is grossly exaggerated as only the top 2% achieve it. Terribly management and extremely toxic environment. They say they want to help, but will fire you immediately if you're off by just a little bit in numbers, they curse at you and humiliate you consistently, thinking it builds a good culture. It is a MASSIVE turn and burn. Over all just a horrible company with gross people at the top.

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Mad City Windows & Baths Response
9mo
We're sorry to hear about your experience. We strive to provide a supportive environment and take all feedback seriously. While the demands of the role can be high, many thrive and grow here. That said, we are continuously working to improve our processes. We wish you the best in your future endeavors.

Explore other reviews about Mad City Windows & Baths

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great comnpany to work for yay

Cons

none i can even think of

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Mad City Windows & Baths Response
1w
Thank you for your review. We’re thrilled you’ve had a 5-star worthy experience with us. It’s wonderful to know you’ve enjoyed your time on the team and found so much to appreciate about working here. We’re grateful for your support and for everything you contribute each day.
2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Money. And that's it. You have to wait months for commissions since you aren't paid until after the jobs are installed which is often 6 months later.

Cons

You make money but they give you ZERO transparency on what expenses are built into a job. They hope that since it's a big check, you will just be happy and won't care they skim hundreds of dollars off of each job. Expect 12-14 hour days with 3 days off every two weeks. You will probably put 50k miles on your car each year, and they are happy to send you 2 hours away. You will get a ton of no-shows and last-minute, same day appointments that will make you scream. They have no problem sending you all over, burning your own gas and destroying your car but you only get a mileage reimbursement if you hit certain closing percentages. I was a high producer and made over $300k/yr but still only earned my mileage reimbursement like 6 or 7 times. The dispatch department is PURE EVIL and they made me question all of my life decisions. Mad City is such a bad place to work, that I actually walked away from $300k/yr with no job lined up because I was going to end up in a mental hospital if I didn't.

1
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Mad City Windows & Baths Response
6mo
We are sorry to hear about your experience. While we recognize that this role can be demanding, we appreciate the acknowledgment of the earning potential. Transparency is a core value of our business, and we take feedback regarding communication, workload, and overall experience seriously as we continue to evaluate how we support our sales team. We wish you the best moving forward.
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