Is Mad City Windows & Baths a good company to work for?

Mad City Windows & Baths has an overall rating of 3.5 out of 5, based on over 317 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 60% of employees would recommend working at Mad City Windows & Baths to a friend and 59% have a positive outlook for the business. The best reviews about Mad City Windows & Baths have been left by employees working as Scheduling Coordinator , Call Center Representative and Administrative Assistant .

Does Mad City Windows & Baths pay their employees well?

According to anonymously submitted Glassdoor reviews, Mad City Windows & Baths employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Mad City Windows & Baths. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Mad City Windows & Baths?

60% of Mad City Windows & Baths employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mad City Windows & Baths 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mad City Windows & Baths?

Sales Representative (32) , Canvasser (15) , Call Center Representative (14) , Administrative Assistant (13) , Outside Sales Representative (12) , Scheduling Coordinator (12) , Sales (9) , Appointment Setter (8) , Sales Associate (8) , Talent Acquisition Specialist (7) , Manager (5) , Promoter (5) , Customer Service Representative (4) , Door to Door Canvasser (4) , Inside Sales Representative (4)

What are the pros of working at Mad City Windows & Baths according to real employee reviews?

"Pay is good" ((in 26 reviews)); "Great Money to be made." ((in 17 reviews)); "Management is great." ((in 16 reviews)); "Excellent training and earning potential" ((in 15 reviews)); "Great people to work with and for." ((in 14 reviews))

What are the cons of working at Mad City Windows & Baths according to real employee reviews?

"Long hours and lots of window time" ((in 12 reviews)); "Commissions are everything, Gossip happens sometimes" ((in 5 reviews)); "Forced to use PTO when no work is available" ((in 4 reviews)); "Upper management is the worst." ((in 3 reviews)); "Treat people very unfairly, Favoritism." ((in 3 reviews))

What are the top reviewed Mad City Windows & Baths locations?

Madison , Appleton , La Crosse , Milwaukee , New Berlin , Neenah , Cincinnati , Cedar Rapids , Davenport , Charlotte , Minneapolis , Columbus , Omaha , Olathe , Green Bay , Louisville , Raleigh , Owatonna , Pittsburgh , Peoria , Saint Charles , Saint Louis , Eau Claire , Wausau , Sioux Falls , Roseville , Albany , New York , Rochester , Fond du Lac

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Mad City Windows & Baths reviews

Work you to death - Sales Associate Mad City Windows & Baths Employee Review

1.0

Jul 31, 2023

Sales associate

Recommend

CEO approval

Business Outlook

Pros

There are really none, the promises during training are nothing to reality and leads are horrible and they send you to homes with or without appointments.

Cons

The promises during training are nothing to reality and leads are horrible and they send you to homes with or without appointments. You don’t get commission sheets to sign off on so you don’t know what you are being paid out on when you receive commission. Commission is paid out 30+ days after install which is roughly 8-12 weeks after sale. YOU will drive 3-4 hours a day regularly, you work so much that you cannot maintain a social life, home life, schedule doctor appointments, etc. Day starts at 9 and you wont get home until after 9. Training classes are huge and they work you to death and want you to sell high and ‘split’ commission with the company but when you quit they pay you out pennies on the dollar…. Promises or $400,000 + are a few in the bunch that they choose to feed leads to, otherwise you will be constantly yelled at. They want you to stay in each home until you are kicked out and are very pressure sales driven

Mad City Windows & Baths Response

Thank you for sharing your perspective on the job and your experiences. We understand that this role may not be suitable for everyone, and we acknowledge the long and demanding hours involved. At our company, transparency is a fundamental principle when it comes to onboarding and hiring processes. We make sure to provide our prospective employees with a clear understanding of key aspects of the job, including payment schedules and the time commitment required for daily operations. When it comes to payment schedules, we ensure that our candidates are well-informed about when and how they can expect to receive their earnings. We understand the importance of financial stability and aim to eliminate any uncertainties regarding compensation. We believe in empowering our team members to take control of their own success. We provide the tools, training, and resources, and it's up to each individual to leverage those resources to achieve their goals. Your feedback is valuable in our efforts to enhance the work environment, and we appreciate your time and commitment to the company.

Explore other reviews about Mad City Windows & Baths

5.0

Jul 13, 2026

Reviewer

Recommend

CEO approval

Business Outlook

Pros

great comnpany to work for yay

Cons

none i can even think of

Mad City Windows & Baths Response

Thank you for your review. We’re thrilled you’ve had a 5-star worthy experience with us. It’s wonderful to know you’ve enjoyed your time on the team and found so much to appreciate about working here. We’re grateful for your support and for everything you contribute each day.

2.0

Jan 23, 2026

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Money. And that's it. You have to wait months for commissions since you aren't paid until after the jobs are installed which is often 6 months later.

Cons

You make money but they give you ZERO transparency on what expenses are built into a job. They hope that since it's a big check, you will just be happy and won't care they skim hundreds of dollars off of each job. Expect 12-14 hour days with 3 days off every two weeks. You will probably put 50k miles on your car each year, and they are happy to send you 2 hours away. You will get a ton of no-shows and last-minute, same day appointments that will make you scream. They have no problem sending you all over, burning your own gas and destroying your car but you only get a mileage reimbursement if you hit certain closing percentages. I was a high producer and made over $300k/yr but still only earned my mileage reimbursement like 6 or 7 times. The dispatch department is PURE EVIL and they made me question all of my life decisions. Mad City is such a bad place to work, that I actually walked away from $300k/yr with no job lined up because I was going to end up in a mental hospital if I didn't.

Mad City Windows & Baths Response

6mo

We are sorry to hear about your experience. While we recognize that this role can be demanding, we appreciate the acknowledgment of the earning potential. Transparency is a core value of our business, and we take feedback regarding communication, workload, and overall experience seriously as we continue to evaluate how we support our sales team. We wish you the best moving forward.

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Work you to death - Sales Associate Mad City Windows & Baths Employee Review

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