WATCH OUT - Call Center Agent Mad City Windows & Baths Employee Review

great comnpany to work for yay

none i can even think of

Money. And that's it. You have to wait months for commissions since you aren't paid until after the jobs are installed which is often 6 months later.

You make money but they give you ZERO transparency on what expenses are built into a job. They hope that since it's a big check, you will just be happy and won't care they skim hundreds of dollars off of each job. Expect 12-14 hour days with 3 days off every two weeks. You will probably put 50k miles on your car each year, and they are happy to send you 2 hours away. You will get a ton of no-shows and last-minute, same day appointments that will make you scream. They have no problem sending you all over, burning your own gas and destroying your car but you only get a mileage reimbursement if you hit certain closing percentages. I was a high producer and made over $300k/yr but still only earned my mileage reimbursement like 6 or 7 times. The dispatch department is PURE EVIL and they made me question all of my life decisions. Mad City is such a bad place to work, that I actually walked away from $300k/yr with no job lined up because I was going to end up in a mental hospital if I didn't.