Not worth it unless you’re making $250k+ - Outside Sales Representative Mad City Windows & Baths Employee Review

1.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Good income opportunity, if you’re good at it and the give you good leads.

Cons

They don’t care about you or your success at all. It’s a revolving door of people getting fired and quitting every week. They feed who they want to feed with good leads and the rest get horrible leads. The are very deceiving during the interview and training process, then you quickly realize they fed you a bunch of lies once you actually get started.

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Mad City Windows & Baths Response
1y
We are sorry that this was your experience. We value all our employees and always compensate for their hard work fairly, as you yourself stated. Transparency is a core value of our company, especially during the hiring process. However, we are committed to addressing these concerns and improving our processes to foster a positive work environment.

Explore other reviews about Mad City Windows & Baths

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great comnpany to work for yay

Cons

none i can even think of

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Mad City Windows & Baths Response
1w
Thank you for your review. We’re thrilled you’ve had a 5-star worthy experience with us. It’s wonderful to know you’ve enjoyed your time on the team and found so much to appreciate about working here. We’re grateful for your support and for everything you contribute each day.
2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Money. And that's it. You have to wait months for commissions since you aren't paid until after the jobs are installed which is often 6 months later.

Cons

You make money but they give you ZERO transparency on what expenses are built into a job. They hope that since it's a big check, you will just be happy and won't care they skim hundreds of dollars off of each job. Expect 12-14 hour days with 3 days off every two weeks. You will probably put 50k miles on your car each year, and they are happy to send you 2 hours away. You will get a ton of no-shows and last-minute, same day appointments that will make you scream. They have no problem sending you all over, burning your own gas and destroying your car but you only get a mileage reimbursement if you hit certain closing percentages. I was a high producer and made over $300k/yr but still only earned my mileage reimbursement like 6 or 7 times. The dispatch department is PURE EVIL and they made me question all of my life decisions. Mad City is such a bad place to work, that I actually walked away from $300k/yr with no job lined up because I was going to end up in a mental hospital if I didn't.

1
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Mad City Windows & Baths Response
6mo
We are sorry to hear about your experience. While we recognize that this role can be demanding, we appreciate the acknowledgment of the earning potential. Transparency is a core value of our business, and we take feedback regarding communication, workload, and overall experience seriously as we continue to evaluate how we support our sales team. We wish you the best moving forward.
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