Company Review - Outside Sales Representative Mad City Windows & Baths Employee Review

3.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Takes a special person who has drive/ambition and no responsibility outside of making money -Ability to make as much money as possible -Great Multi pay plan, great base, large commissions, great bonus structures

Cons

-High turnover -Call center a unorganized mess -Call center being unethical and unreasonable -Call center being extremely rude to sales reps -Call center punishing sales reps with no shows for standing up for themselves -Call center not confirming leads -Driving ridiculous amounts Monday-Saturday -No ability to have a life outside of working here. Have to have a very understanding family at home or it’s nearly impossible -Burnout -Lack of respect, understanding and support from management for any accomplishments -Firm benchmarks to be able to still have a job. Two months under what they want and your gone.

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Mad City Windows & Baths Response
1y
Thank you for sharing your insights with us. We are glad to hear you found the pay to be fair and substantial. We appreciate your drive and all the efforts you once put into the company. We regret any inconvenience or frustration you experienced during your time with us. We take feedback about culture and management very seriously, striving to improve our company's practices and ensure a positive working environment for our employees.

Explore other reviews about Mad City Windows & Baths

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great comnpany to work for yay

Cons

none i can even think of

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Mad City Windows & Baths Response
1w
Thank you for your review. We’re thrilled you’ve had a 5-star worthy experience with us. It’s wonderful to know you’ve enjoyed your time on the team and found so much to appreciate about working here. We’re grateful for your support and for everything you contribute each day.
2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Money. And that's it. You have to wait months for commissions since you aren't paid until after the jobs are installed which is often 6 months later.

Cons

You make money but they give you ZERO transparency on what expenses are built into a job. They hope that since it's a big check, you will just be happy and won't care they skim hundreds of dollars off of each job. Expect 12-14 hour days with 3 days off every two weeks. You will probably put 50k miles on your car each year, and they are happy to send you 2 hours away. You will get a ton of no-shows and last-minute, same day appointments that will make you scream. They have no problem sending you all over, burning your own gas and destroying your car but you only get a mileage reimbursement if you hit certain closing percentages. I was a high producer and made over $300k/yr but still only earned my mileage reimbursement like 6 or 7 times. The dispatch department is PURE EVIL and they made me question all of my life decisions. Mad City is such a bad place to work, that I actually walked away from $300k/yr with no job lined up because I was going to end up in a mental hospital if I didn't.

1
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Mad City Windows & Baths Response
6mo
We are sorry to hear about your experience. While we recognize that this role can be demanding, we appreciate the acknowledgment of the earning potential. Transparency is a core value of our business, and we take feedback regarding communication, workload, and overall experience seriously as we continue to evaluate how we support our sales team. We wish you the best moving forward.
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