Does Madcap Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Madcap Software employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Madcap Software. This rating has been stable over the past 12 months.

How satisfied are employees working at Madcap Software?

65% of Madcap Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madcap Software 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Madcap Software?

Sales (5) , Software Engineer (5) , Sales Account Manager (3) , Technical Support Analyst (2) , Technical Support Engineer (2)

What are the pros of working at Madcap Software according to real employee reviews?

"Great people to work with in all departments" ((in 12 reviews)); "no micro management" ((in 3 reviews)); "Excellent work/life balance" ((in 3 reviews)); "The benefits are decent." ((in 3 reviews))

What are the cons of working at Madcap Software according to real employee reviews?

"No 401k match" ((in 3 reviews))

What are the top reviewed Madcap Software locations?

San Diego , La Jolla , Florida City

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Madcap Software

Madcap Software reviews

Great overall experience - Great leadership (specifically the CEO) - Inside Sales Manager Madcap Software Employee Review

5.0

Jun 23, 2014

Inside sales manager

Recommend

CEO approval

Business Outlook

Pros

Great company culture, and some of the best people I've ever worked with. The CEO has an open door policy and is willing to listen and always is interested in employee feedback . The pay is excellent in comparison to other companies in the industry - this in itself speaks highly of leadership. If you work hard, you are compensated generously; and goals are manageable from a sales perspective. If I didn't need to leave for personal reasons out of my control I would still be there.

Cons

Not much; beautiful location, but can be difficult to get in and out of La Jolla

Explore other reviews about Madcap Software

5.0

Jan 3, 2025

Account representative

Recommend

CEO approval

Business Outlook

Pros

The people make this company awesome! They truly care about their customers as well as their employees Sales, tech support, customer success, all have cool people without egos and work to help each other Work from home and flexible time off!!

Cons

The healthcare options could be a bit better for those with families Sometimes it feels as if some in mgmt. try to push forward with ideas before fully thinking them out.

4.0

Jun 24, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Upper level actually respects and listens to opinions regardless of your level. You have a seat at the table Smaller company and teams leads to lots of exposure and compelling work Excellent work/life balance

Cons

Unclear division between responsibilities Lots of competing priorities

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Great overall experience - Great leadership (specifically the CEO) - Inside Sales Manager Madcap Software Employee Review

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