Retail Associate - Sales Support Associate Madewell Employee Review

4.0
Jul 11, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great discounts -Lovely opportunities to work with great people -It's a very standard customer service job

Cons

The company is currently going through a restructuring, thus giving limited hours to stores that need the support on the floor. It may be a little detail to corporate, but it deeply affects the level of customer service an associate can provide when at its busiest hours, a store is well understaffed.

Explore other reviews about Madewell

5.0
Jul 15, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Staff is wonderful, positive environment

Cons

There are no cons with Madewell

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management and good pay

Cons

Onboarding process was complicated and could have been smoother

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