Absolute Nightmare - Sales Associate Madewell Employee Review

1.0
Nov 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Weren't many, but you did have a decent amount of breaks.

Cons

This place was a nightmare, at least the location I worked at was. Going to work was an absolute dread and the amount of times I broke into tears on the sales floor was ridiculous. I have had experience working in retail for quite some time so I did have my fair share of working in different environments. However, I have never worked for a company where managers were downright insulting their workers on a daily basis. I was never formally trained and was shunned every time I asked a question. These weren't illogical questions may I add as they were mainly about operating systems which I was mentioned before, was never trained to operate. The managers were absolutely the worst part of this job as they were so rude to the point that it was abusive. Also, closing down the store is 2 hour job that was easily made into a four hour job. At the end of the day you have to manually restock a section of a store in addition to cleaning and folding etc. This could be easily fixed by systematically refilling quantity during the day, as most companies do.

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5.0
Jul 15, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Staff is wonderful, positive environment

Cons

There are no cons with Madewell

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management and good pay

Cons

Onboarding process was complicated and could have been smoother

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