Don’t work here - Retail Sales Associate Madewell Employee Review

1.0
Nov 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Absolutely none to share, it is awful

Cons

•Environment is extremely toxic and body shaming is rampant amongst management. •size inclusivity within products is limited, corporate will send 1 XL per item and rarely sends jeans above a size 4US (27EU) •Pay is not equal amongst associates, raises were nonexistent until associates started talking to each other. Once management matched pay among associates, they went against company policy and asked associates not to share pay. Then management went on to lie and hire new associates without experience at a higher pay. •management lies •Time off requests are denied because it is a revolving door of associates •expect part time associates to be able to work 30+ hours per week, when availability changes with school schedule, they make it hard. •Associate discount policy contains many exclusions which don’t make sense. Even with the discount, products are not affordable. Target’s Universal Thread collection has the same styles that are more affordable •Company’s sustainability is nonexistent, not eco friendly whatsoever. •Management rude to customers and go against company policy at times

Explore other reviews about Madewell

5.0
Jul 15, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Staff is wonderful, positive environment

Cons

There are no cons with Madewell

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management and good pay

Cons

Onboarding process was complicated and could have been smoother

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