Fun, Great Clothes, No Growth - Sales Support Associate Madewell Employee Review

3.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Working here was fun for a while due to the events, amazing discount on clothing, really cool coworkers/ friends, and the really nice customers who shopped here. I rarely had a bad day at work due to circumstances created at work. It was always a pretty easy going environment. I always received a raise after performance reviews and was able to pick up shifts from others when needed. Management was nice for the most part, save for a few micromanagers, of whom didn't last long themselves.

Cons

The major downside here is that if you are not the kind of girl who blogs, is extremely social-media friendly, obsessed with fashion, or seemingly well-off, it is incredibly hard to work here to make a living. The hours can be non-existent in the slow months, so you have to hustle to pick up shifts from the employees who rather have the day off anyways. Management doesn't really recognize hard work unless you kiss butt to them and become their bestie. Favoritism can be rampant at this location, but that's how retail is. Though there is no emphasis on commission sales, if you are not great a endless, empty flattery it can be hard to get customers to spend money on things other than sale items. Girls can be ruthless when phishing for "clients" and are fierce about keeping them to land big, continuous sales. Very little develop for those who are interested and show loyalty to the company. Too focused on being cute and selling the brands image, rather than work ethic, at times.

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Pros

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Cons

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Pros

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Cons

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