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Mailgun Technologies

Part of Sinch

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Selling services, not product - Sales Mailgun Technologies Employee Review

1.0
May 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice people, remote work, decent benefits

Cons

You're not selling a product (ESP), you're selling "Deliverability Services." Deliverability services is an add-on which makes up the bulk of the contract. It is just high-tier support and account management. No one in their right mind wants to pay $12,000/yr for this, yet this is what is pushed all across the sales organization. Without this add-on, your contract sizes are tiny and well below what you would sell at any other software company. During my time there, I never saw someone have a 100% attainment for the year. Even at the sales kick off event in March, the top performers were under their 100% quota. That should be telling. It's not because they are incapable, it's because the product is a simple ESP that is cheap to buy (look at every other ESP provider and their pricing) so they have to add on this 'service', which no serious business will purchase. If you're looking for a sales career to grow, this is not the place for you. The pay is under market and the quota is absolutely unattainable. Look elsewhere.

Explore other reviews about Mailgun Technologies

5.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Mailgun is a great company to work for. There is a great work/life balance, you feel appreciated by leadership, and the work is satisfying. The PTO plan is also amazing.

Cons

It could be that career advancement might be slow, but you have to put in the effort for it.

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Mailgun Technologies Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. Sinch is committed to providing valuable development opportunities and fostering a culture of learning and we're sorry to hear you didn't feel that way. Thanks for sharing your experience! Your input helps us identify areas for improvement. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product market fit with a strong offering in a competitive niche

Cons

Sales leadership has since changed, but 0% of reps hit quota (and it seemed to be designed this way to underpay reps)

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